The real success for any enterprise depends on how well the system is adopted & the value it is creating for the organization.
There are many unused functionalities remain as it is after upgrading applications every year. Nonetheless based on our experience with global customer and projects, system adoption and user acceptance play a very critical role along with technical and functional support.
We bring to you ASTA that is (Assess, Support, Transform, Adopt) specially designed for enterprises who are using Oracle Cloud SaaS applications to ensure the better system adoption by users along with routine application support for business continuity.
Our Focus to Generate Value for You with ASTA
System Adoption
The success is defined by how system is adopted by users. We follow ground zero approach to ensure successful system adoption by business users
System Stabilization
Our skilled, certified consultants ensure the optimum resolution of operational issues to make system stabilize also to build confidence in users.
Cost Efficiency
The flexibility and multi pillar skill set availability in single package makes the ASTA more cost beneficial for the businesses & enable to generate more value from the same application
How do we add value
Flexibility of Support
Utilize the support hours across modules
build reports,
Additional Functionality Roll Out within support hours
Refresher Workshops
Planned workshops to make you familiar with new functionalities & features available in new releases of the application
Help Desk for End Users
Team of our technical support specialists solves the emerging problems of the application round the clock for a monthly flat rate
Continuous End User Training
Pre planned end user training as part of support engagement to ensure satisfactory user adoption
Support for Major Upgrade
Dedicated support during major upgrades
Flexible enough to utilize any time even after six months
Guaranteed User Adoption
Continuous trainings, approach and modern best practices to deployed to assure & guaranteed system adoption for users
Key Components of ASTA & Success Stairway
Establish
Assessment of the existing apps, Business Process & Functionality Analysis for Oracle Cloud & Other Process
Elevate
Existing issue and bug fixes System, Stabilization with long term solution, Identify risk and Fix it
Accelerate
Continuous User training across the Cloud module, Effective Reusable knowledge base, Improve user Adoption
Expand
New Functionality workshop & refresher training, Roll out new features to users
Let's start your business assessment here
Join the journey of digitalize business transformation